Refund policy

Returns and Refunds:

For health and safety reasons, we do not accept returns on our earrings. If you receive a pair of earrings that are faulty, we can send you a new pair out (based on stock) or we can refund you, once we have received the damaged pair back.

However, if you wish to return any other jewellery that you’re not happy with, you can do this by contacting our support team on info@glossstudios.co.uk 

All items must be returned in the original packaging and in an unworn/unused state.You as the customer will be liable for postage costs on returning the items to Gloss Studios.

If you have any issues with your order please email us within 7 days of receiving your items.

info@glossstudios.co.uk